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Home >> About Novella >> Certified Quality

Setting the Standard of Quality.

Novella is proud to acknowledge our commitment to quality. In 2004 the company achieved ISO 9001:2000 certification, a global standard for quality management. Today, Novella is one of few CROs in the world that operates under this esteemed certification. Operating under IS0 9001:2008 certification benefits our customers in many ways including:

• Ensures focus on customer satisfaction and continual quality improvement.
• Improves communication between sponsors, Novella and site personnel.
• Adherence to a recognized and effective quality management system standard accepted for use in the U.S. and more than 90 countries worldwide.
• Demonstrates commitment to quality, giving our customers a high level of confidence they are partnering with a company dedicated to the delivery of quality products and services.